How to Make a Claim

We naturally hope that you don't have any incidents or accidents, but if you do and you need to make a claim then please notify us as quickly as possible. This can be by telephone, fax, email or by completing an online claim form.

Insure My Villa
30-34 Hounds Gate
United Kingdom

Tel:      +44 (0) 115 950 5052
Fax:+44 (0) 115 947 5514

Our aim is to deal with your claim as quickly and as efficiently as possible, so you can rest assured that we will be doing everything possible to get your home back to its original condition as fast as we can with as little disruption to you and your family as possible.

To complete an online claim form please click here or alternatively you can download a claim form for completion by clicking here.

If you decide to complete a paper copy of the claim form please return this to us fully completed along with at least two separate independent estimates or quotations for any damage or items of property you wish to claim for.

For certain larger claims we may need to arrange an inspection of your home by an independent loss adjuster, please note that this will be at our expense and will be arranged straight away for you.

It is important for you to remember that if your claim is for loss, theft or any malicious act you must report the incident to the police within 24 hours of the date you became aware of the incident, please then obtain a crime reference number and pass this to us or the loss adjuster when obtained.

Should you require any further information or assistance please do not hesitate to contact us where our claims team will be happy to help you.

Please note that in all instances a fully completed claim form must be received by us within 90 days of the date of occurrence.

Online Claim Form